Crystal Heart Jewelry Opening!

Hi friends! <3

Hope you are having a Merry Christmas. My boyfriend was so sweet and got me some jewelry I had been wanting from Puvithel as a gift.

Stock Pics

Puvithel: Crystal Heart Teardrop Earrings (gunmetal x black)

Puvithel: Crystal Heart Necklace (gunmetal x dark blue)

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The package...

Opening it up...

Inside...

Wonder what this sheet is?

Oh, it's a laptop skin/sticker. Pretty cool...

Moving on...

Unwrapping it...

Loving the gold glitter on here...

Ooh, here we go...

Cute pastel and holographic bookmark (front and back views)...

 

And now for the little bag...

Points card and my jewelry items, yay...

First up, the earrings...

Unwrapped (front and back views)...

And then the necklace. Ugh, so tangled...

Laid out nicely...

Details...

*****

I was super excited when I opened everything up. As I was looking the items over, I noticed a few issues. There was a tiny gem missing from one of the earrings. One of the teardrop gems on the necklace had a bit of untrimmed metal that was sticking out and kind of sharp. Also, a large black gem in one of the flowers was coming unglued. I was able to break off the metal bit after gently bending it back and forth with some small pliers. I reattached the loose gem with some glue. I didn't have any small black gems, so I contacted Puvithel and they ended up sending a replacement pair of earrings out to me.

*****

The package...

Opening it up...

Inside...

Replacement pair looks great!

Try-on pics...

Thoughts:

I love this jewelry! The glass is beautifully colored. The chain is adjustable for different lengths. There is a nice weight to each piece as well. I only wish they packaged things a bit better. Such as using a bubble envelope instead of a thin poly one to better protect the items inside. Or possibly spreading out the necklace on a thin piece of cardboard and securing the chain with thread to keep it from getting tangled up, rather than being tumbled about while in a little bag during transit. Not necessarily meant to be negative things, but something to consider for the future perhaps. Other than the minor issues I found, the quality is amazing and very detailed. When I contacted Puvithel (via FB messenger), they were quick to respond and remedy the situation. I would definitely recommend checking out their website. I'm very excited to add these pieces to my wardrobe. I think they will be great to wear with gothic coords.

Order Timeline

11/29 Saw notice of a Black Friday sale with 15% off, ordered, paid

12/2 Shipped

12/5 Items arrived

12/11 Contacted Puvithel about missing stone on earrings, was given option of partial refund or free replacement pair (shipping included)

12/11 (About 5 hours later) was given tracking number for replacement pair

12/14 Earrings arrived

12/16 Contacted Puvithel to confirm replacement pair received, was advised to keep first pair, no return necessary